habje Privacy Policy
habje's complete policy on how we collect, store, and protect your personal information is described in detail on this page.
habje ("we", "us", or "platform") places the highest importance on the privacy of its users. This Privacy Policy describes what information we collect when you use habje's website and services, how we use that information, and under what circumstances it may be shared with third parties.
This policy applies to all individuals who use habje's services. By registering on our platform or using our services, you are considered to have agreed to this Privacy Policy. If you disagree with any part of this policy, you are requested to stop using our services.
As a safe and reliable platform, habje uses SSL encryption and modern security technology to keep your information secure.
1. What Information We Collect
habje collects information from its users in various ways. The types of information collected and their purposes are described in detail below.
1.1 Information You Provide Directly
When you create an account on habje or use our services, we collect the information you voluntarily provide, which includes:
- Full name and date of birth
- Email address and mobile number
- Residential address
- Documents required for identity verification (National ID card or passport)
- Financial transaction details (deposit and withdrawal records)
- Payment method information (bKash, Nagad, Rocket, or bank account)
1.2 Automatically Collected Information
When you use our platform, certain information is collected automatically:
- IP address and device type
- Browser information and operating system
- Browsing activity on the website and page visit history
- Information from cookies and similar tracking technologies
- Login time and session duration
1.3 Gaming Activity Information
To ensure responsible gaming and prevent fraudulent activity, we store your gaming history, betting patterns, and transaction details. This information is used solely for the purpose of improving service quality and security.
2. Purpose of Using Information
habje uses your personal information for the following purposes:
- Account Management: To create, verify, and manage your account.
- Identity Verification: To complete the "Know Your Customer" (KYC) process and prevent fraudulent activity.
- Financial Transactions: To process deposits and withdrawals, and to ensure financial security.
- Customer Service: To assist you with any questions or issues you may have.
- Responsible Gaming: To prevent excessive gaming and protect users.
- Legal Obligations: To comply with applicable laws and regulations.
- Service Improvement: To further improve your experience and provide new services.
- Security Assurance: To maintain the security and integrity of the platform.
habje never sells your personal information to third parties. Your information is used only for the purposes mentioned above and in the circumstances described in this policy.
3. Information Sharing & Disclosure
habje generally does not share your personal information with third parties. However, information may be disclosed in the following circumstances:
3.1 Service Provider Partners
We use trusted third-party services to carry out operations such as payment processing (bKash, Nagad, Rocket, bank transfer), technology services, and customer support. These organizations use information only in accordance with our instructions and under strict confidentiality agreements.
3.2 Legal Requirements
If required to comply with a court order, government directive, or applicable law, we may be obligated to share your information with the relevant authorities. In such circumstances, we will endeavor to notify you in advance (where legally permissible).
3.3 Fraud & Security
Necessary information may be shared with relevant authorities or financial institutions for the purpose of preventing and investigating fraudulent activity, money laundering, or other illegal activity.
3.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the relevant parties. We will notify you in advance by email in the event of such a change.
4. Cookies & Tracking Technologies
The habje website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device that help facilitate your visits to our site.
4.1 Types of Cookies We Use
- Essential Cookies: Required for the basic functioning of the site, such as maintaining login sessions.
- Functional Cookies: To remember user preferences and personalize the user experience.
- Analytical Cookies: To analyze site usage and help improve service quality.
- Security Cookies: For fraud detection and account protection.
You can disable cookies by changing your browser settings. However, doing so may prevent some services on our platform from working properly.
5. Data Storage & Security
habje applies industry-standard technical and administrative security measures to keep your personal information secure.
5.1 Technical Safeguards
- All data is transmitted using SSL/TLS encryption technology.
- Stored data is kept secure through encryption.
- Regular security audits and updates are conducted.
- Firewalls and security systems are used to prevent unauthorized access.
5.2 Data Retention Period
We retain your personal information for as long as your account is active or as needed to provide our services. Even after account closure, certain information may be retained to fulfill legal obligations, resolve disputes, or enforce our agreements.
5.3 Response to Data Breaches
In the event of a security breach that could pose a significant risk to your personal information, habje will notify you by email as quickly as possible and take necessary protective measures.
6. Your Rights
As a habje user, you have the following rights:
- Right of Access: You have the right to know what information we hold about you. You can contact us to obtain this information.
- Right of Rectification: You may request that any inaccuracies in your information be corrected.
- Right of Erasure: In certain circumstances you may request that your personal information be deleted, though some information may need to be retained due to legal obligations.
- Right to Object to Processing: In certain circumstances you have the right to object to the processing of your information.
- Right to Data Portability: You may request your information in a structured, commonly used format.
- Right to Withdraw Consent: You may withdraw your consent at any time, though this will not affect the lawfulness of processing carried out before the withdrawal.
To exercise any of the above rights, please contact our support team. We will respond to your request within a reasonable time.
7. Protection of Minors
habje strictly provides services only to individuals aged 21 and above. We do not intentionally collect any personal information from individuals under the age of 21.
An age verification process is completed at the time of registration. If we become aware that a person under the age of 21 is using our platform, we will immediately close that account and delete the associated information.
8. International Data Transfers
Your information may be processed or stored on servers located outside Bangladesh. In such cases, we ensure that your information is adequately protected in accordance with the laws of that country and our own standards.
For any international data transfer, we ensure appropriate agreements and safeguards are in place to protect the data. This includes data processing agreements with the relevant parties.
9. Third-Party Links
The habje platform may occasionally contain links to third-party websites. These external sites have their own privacy policies, and habje is not responsible for those policies. We advise you to read the privacy policy of any third-party site before visiting it.
10. Policy Changes
habje reserves the right to update or change this Privacy Policy at any time. For any significant changes, we will notify you by email and through a notice on our platform.
The updated policy will take effect from the date of publication. Continued use of our services after a change is made will be considered your agreement to that change. If you do not agree with the changes, you are requested to close your account.
Have Questions About Privacy?
If you have any questions about this Privacy Policy or any requests regarding your information, please contact our support team. We provide assistance in Bengali and English 24/7.