Frequently Asked Questions

habje FAQ — Answers to All Your Questions

Deposits, withdrawals, betting, live casino and account security — find straightforward and detailed answers to the most frequently asked questions about habje here.

Welcome to habje. On this page we have organised answers to the most frequently asked questions into five key sections — account security, deposits, withdrawals, cricket betting and live dealer games. If you need help understanding anything, our 24/7 support team is always ready.

Security Stay Safe

A strong password should have at least 12 characters — combine uppercase and lowercase letters, numbers and special characters (@, #, $). Avoid your name, date of birth or simple sequences like "1234". Do not use your habje password on any other site, and change it regularly.

Always check that habje.lat is shown in your browser's address bar. Scammers sometimes create lookalike domains such as "habje1.com" or "h4bje.net". Instead of clicking suspicious links, type the address directly into your browser. The official site will show an SSL lock icon.

Yes. habje uses SSL encryption on all data transfers, which protects your personal and payment information from third parties. Our systems are audited regularly to ensure fair play. Your information is never sold to third parties.

If you suspect your account has been compromised, change your password immediately and contact habje via live chat or at [email protected]. The support team will help secure your account quickly. Do not make any deposits or withdrawals at this time.

Absolutely not. No habje representative will ever ask for your OTP or your bKash, Nagad or Rocket PIN. If anyone claims to be from habje and asks for such information, they are a fraudster. Disconnect immediately and report it to our support team.

Deposit Add Funds

After logging in, go to the "Deposit" section and select Nagad. Send payment to the Nagad number shown, either through your Nagad app or by dialling *167#. Save the transaction ID — it will serve as proof if any issue arises. Your balance is usually updated within a few minutes.

habje itself charges no fee on deposits. However, your mobile banking service (bKash, Nagad or Rocket) may apply its own send money or payment charges. For bank transfers, a small fee may apply depending on the bank.

The minimum deposit at habje across all payment methods is ৳200. Whether you use bKash, Nagad, Rocket or bank transfer, you must deposit at least ৳200. Amounts below this are not processed.

habje currently accepts deposits via four methods: bKash, Nagad, Rocket and bank transfer. For bank transfers, major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank or Islami Bank can be used. No other methods are accepted at this time.

When making a bKash payment, make sure you are using the "Payment" option, not "Send Money". Get the correct habje payment number from the deposit page — do not send to any external number. Always fill in the reference number; otherwise your balance update may be delayed.

Withdrawal How to Withdraw

Yes. For security reasons, habje only processes withdrawals to a bKash, Nagad, Rocket or bank account registered in the name of the account holder. Requests to send funds to someone else's wallet will be rejected. This is necessary to prevent money laundering and to protect your funds.

habje processes withdrawals seven days a week, 24 hours a day. Even at night or on holidays, funds usually arrive within 30 minutes to 3 hours. Bank transfers may take slightly longer due to the bank's own processing time.

You must meet the wagering requirement before withdrawing winnings from a bonus. For habje's welcome bonus, the requirement is bonus amount × 20. For example, if you receive a ৳1,000 bonus, you must place ৳20,000 in bets (on the bonus amount only, excluding the deposit). Once the requirement is met, bonus winnings can be withdrawn.

A "Pending" status means your request is under review. It is usually completed within 30 minutes to 3 hours. If it takes longer, contact habje via live chat or at [email protected] with your transaction ID. Submitting the same request multiple times may slow down the process.

The minimum withdrawal amount at habje is ৳800. Requests for less than this amount are not processed. Wait until your balance reaches ৳800 or more before making a withdrawal.

Sports Cricket Betting

If a match is declared no-result or void due to rain or any other reason, all bets on that match are generally considered cancelled and your stake is returned. However, if enough overs have been completed and the result is determined by the Duckworth-Lewis-Stern (DLS) method, bets are settled based on that result.

Yes. habje offers betting on the Bangladesh Premier League (BPL), T20 World Cup, ICC Champions Trophy, IPL and other major cricket tournaments worldwide. Markets are also available for Bangladesh Tigers matches. Visit the cricket section to see all available markets for any match.

The most popular cricket betting markets are — match winner (which team will win), toss winner, fall of first wicket, top run scorer, total runs (over/under), total wickets in an innings and over-by-over runs. For example, in a Bangladesh vs India match, the match winner market attracts the most bets.

In-play betting lets you place bets in real time while a match is in progress. Odds change after each ball or when a wicket falls, so you can make decisions based on how the game is developing. Markets may occasionally be suspended briefly due to server refresh.

Decimal odds are straightforward. Multiply your bet amount by the odds to get your total return (including stake). Example: a ৳100 bet at odds of 2.50 returns ৳100 × 2.50 = ৳250 if you win (profit of ৳150). Any odds above 1.00 mean there is a profit on the bet.

Casino Live Dealer Games

habje's live table games offer a range of limits — lower-limit tables are available for newer players and higher-limit tables for experienced players. The minimum and maximum bet for each table is displayed on screen before you enter.

In Teen Patti, each player receives three cards and the player with the best card combination wins. Andar Bahar is even simpler — the dealer reveals a "joker card", then deals cards one by one; you bet on which side (Andar or Bahar) will receive a matching card first. Both games are easy to learn.

In roulette, a wheel numbered 0 to 36 is spun. You can place bets on a specific number, the colour of a number (red/black), odd/even, or low/high groups. Payouts are determined by where the ball lands. Betting directly on a single number pays out the most.

Yes. habje's live dealer games are streamed live from real studios, where trained dealers deal cards or spin the roulette wheel. The games are powered by world-renowned technology providers such as Evolution Gaming and Ezugi. You can watch everything on your screen in real time and chat as well.

A stable internet connection is needed to enjoy live dealer games. A 4G mobile data connection or Wi-Fi will give you a good experience. A weak connection may cause the video stream to stutter, but your game data remains safe. On a slow connection, you can choose the low-quality streaming option.

Didn't find the answer to your question?

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